How To Request A Refund

How to claim a refund on credits, gift cards, and memberships:

FOR OUTSTANDING CREDITS AND MEMBERSHIPS:

1. Email info@imax.com anytime with the subject line "IMAXShift Refund" along the following information in the body of the email:
– Full name
– Email address
– Phone number
– Mailing address for receiving your refund check
– Copy of original purchase receipt (if available, not required)

2. Your refund will be processed by check within 4-6 weeks of receiving your email.

FOR OUTSTANDING GIFT CARD BALANCES:

1. Mail your gift card along with the following information to the address indicated in Step #2, below:
– Full name
– Email address
– Phone number
– Mailing address for receiving your refund check
– You MUST include the physical gift card. Refund mailings that do not include the physical gift card cannot be processed.

2. Send the mailing to:
IMAX Corporation
2525 Speakman Drive
Mississauga, ON L5K 1B1
Canada
ATTN: Gagan Samrai

3. Your refund will be processed by check within 4-6 weeks of receiving your mailing